Privacy Policy

How Gigsy collects, uses, and protects your information.

Last Updated: January 29, 2026

1. Overview

This Privacy Policy explains how Gigsy collects, uses, stores, and shares information when you use our platform. By using Gigsy, you agree to this policy.

2. Information Gigsy Collects

  • Account Information: name, phone number, email (if provided), profile details.
  • Service Information: job descriptions, category/subcategory, and photos (if uploaded).
  • Location Information: city/area/district/state to match services in your region.
  • Technical Information: IP address, device/browser type, and basic logs for security & performance.
Security Tip: Never share OTP, passwords, UPI PIN, or bank details with anyone.

3. How Gigsy Uses Your Information

  • To create, maintain, and secure your account.
  • To connect Seekers with Professionals based on services and location.
  • To provide customer support and respond to your queries.
  • To improve platform performance, features, and user experience.
  • To prevent fraud, abuse, spam, and unauthorized access.

4. Sharing of Information

Gigsy does not sell or rent your personal information. Gigsy may share limited information:

  • Between Seekers and Professionals for service communication and fulfillment.
  • With service partners (hosting, email, analytics) only to operate the platform.
  • For legal reasons when required by law or to protect platform safety.

5. Data Security

Gigsy uses reasonable safeguards to protect your information. However, no system is 100% secure. You are responsible for keeping your login access secure.

6. Data Retention

Gigsy retains information only as long as needed for services, legal compliance, dispute resolution, enforcing our terms, and platform security.

7. Your Choices

  • You can update certain profile information from your dashboard.
  • If you need help, please use the Help & Support section or contact us at help@gigsy.in.

8. Cookies & Tracking

Gigsy may use cookies or similar technologies to keep you logged in, improve user experience, and analyze traffic. You can control cookies through your browser settings.

9. Third-Party Services

We may use trusted third-party services (such as hosting providers, analytics, and communication tools like WhatsApp) to operate and improve Gigsy. These services may process limited data on our behalf and only for platform operations.

10. Contact & Data Deletion

If you have questions about this Privacy Policy, you can contact us at help@gigsy.in.

To request account or data deletion, please follow the instructions here: User Data Deletion Instructions.